Please note, if a child is disrupting the enjoyment of the performance for others, we kindly ask that you take your child into the foyer area or viewing room (Hamer Hall and Costa Hall) to settle and re-enter at interval. If you’d like to ask about the suitability of an MSO evening or matinee concert for your child, feel free to call our Box Office on (03) 9929 9600.
Unless the performance is a designated children’s concert, all audience members, regardless of their age are required to hold a valid ticket, including a baby on your lap. Children aged 15 and under must be supervised by a ticketed adult.
For family events, as designated by the MSO, infants under the age of two years do not require a ticket to gain entry to a performance when seated on an accompanying adult’s lap. There are some special family events where this condition may be altered, if so this will be detailed on the event page of the performance or available from our box office. To verify if a performance is nominated as a family event or a special family event please call our Box Office on (03) 9929 9600.
For the safety and security of all patrons, prams and baby capsules of any descriptions cannot be taken into the auditorium. Aisles, stairways and stairwells must be kept clear at all times.