Accessibility

All of our venues are accessible for audiences using wheelchairs, walkers, crutches or mobility scooters. We offer flexible seating arrangements for anyone with mobility requirements, which can include removable seats, wheelchair/scooter spaces or bays, seats situated on aisles, with minimal or no stairs, close to entry points, or with moveable arm rests.

Please find venue-specific information here.

Companion Card-holders are eligible for a complimentary companion ticket to all performances. To book, please call our Box Office team on (03) 9929 9600, between the hours of 10am–5pm, Monday to Friday. Please note, Companion Card tickets can only be collected at the venue once a valid Companion Card has been presented.

Patrons with Carer cards are eligible for a concession price companion ticket to performances at Melbourne Town Hall or those part of the Chamber series. These tickets can be booked online, over the phone, or in person.

Please note, venue front of house staff are not able to assist visitors in transferring to seats, or provide personal attendant services. Those attending as a Carer or Companion, are highly encouraged to be seated with visitors who may have access requirements.

Relaxed performances are for anyone who would benefit from a more relaxed concert environment. This includes but is not limited to people with autism, sensory sensitivities, learning disabilities, dementia as well as those living with anxiety or who have experienced trauma.

These performances are open to everyone, and are designed to create a safe and welcoming environment. Throughout the performance there is a relaxed attitude to noise, doors remain open and although the lights are dimmed, they remain on throughout the concert. Seating is usually General Admission, and patrons are welcome to leave the auditorium to take a break, with a designated quiet area available.

View upcoming relaxed performances

Venues

Your Concert Experience

General FAQs

Disability Inclusion Action Plan

Stay tuned.
Sign up.

Venues

Your Concert Experience

General FAQs

Disability Inclusion Action Plan

Stay tuned. Sign up.

Stay tuned.
Sign up.