Access to the main entrance and foyer of Iwaki Auditorium is via a small number of steps. To access the auditorium without the use of stairs, patrons may enter via a ramp at the front doors to the ABC building, (on the corner of Southbank Blvd and Sturt St.) ABC security will then be able to assist in accessing the auditorium.

Once inside the auditorium, the Stalls seating section has a flat floor with no stairs. Further seating is located in the Balcony, up a flight of stairs. To access these seats without stairs, patrons can speak to ABC security or the MSO front of house representatives, who can provide entry via a lift.

Seating at most performances and events at Iwaki Auditorium is general admission, however accessible seating reservations can be made by calling our Box Office on (03) 9929 9600. This includes removable seats/spaces for wheelchair and scooter-users, seats situated on aisles, or close to entry points.

During performances, walkers are generally stowed just outside the entrance to the hall, and can be retrieved by front-of-house staff at the end of the performance, at interval or upon request.

There are accessible toilets available via all entrances.

A hearing loop is available in Iwaki Auditorium. To access, patrons can switch their hearing aid to the ‘T’ position.

While seating at most performances and events at Iwaki Auditorium is general admission, seat reservations can be arranged to accommodate needs of concertgoers who are blind or have low vision. To book, please call the MSO Box Office on (03) 9929 9600.

Guide dogs and service animals are welcome at the Iwaki Auditorium. As all seating in the Stalls section is removable, animals are welcome to sit in a space alongside any seat.

Accessible car spaces are available at the nearby Australian Ballet Centre car park or Arts Centre Melbourne/NGV car park.