Orchestra

Cancelled and Rescheduled Concerts

RESCHEDULED CONCERTS


What are my options?

  • Ben Folds or Birds of Tokyo – Repurchase after an automatic refund
    For rescheduled concerts, the MSO will contact ticket buyers with new dates once they are confirmed. Please ensure your mailing address and contact information up to date so we can reach you. Due to social distancing restrictions and / or venue changes, you may need to repurchase tickets for rescheduled concerts. If this is the case, we will automatically refund your original purchase, and give you an exclusive presale window in which to purchase new tickets prior to the general public.
  • Fantasia, Skyfall or Harry Potter – Keep your tickets
    If you are a ticket holder, you will automatically retain your seats for the new concert date(s). Once our Box Office has reopened, your new ticket(s) will be posted out or available for collection. Please ensure your mailing address and contact information up to date so we can reach you with new dates as they are confirmed.
  • Request a refund
    If you are no longer able to attend, or wish not to, you are entitled to request a refund. You can do this by emailing the team at boxoffice@mso.com.au within 10 days of receiving the announcement of the new concert dates. Please provide your name, your order number, and best contact phone number
  • Donate your ticket
    If you can no longer attend the concert, please consider making a tax-deductible donation of the value of your ticket back to the MSO, to help us keep the music going. To do this, please email boxoffice@mso.com.au prior to the concert date. We thank you for choosing to support us in this way.

Rescheduled concerts

  • Birds of Tokyo | rescheduled to Friday 22 and Saturday 23 January 2021
  • Fantasia | rescheduled to Friday 18 and Saturday 19 June 2021
  • Ben Folds | rescheduled to Sunday 31 January and Monday 1 February.
  • Skyfall | rescheduled dates in 2021 to be announced
  • Harry Potter and the Half-Blood Prince™ in Concert | rescheduled dates in 2021 to be announced

CANCELLED CONCERTS


What are my options?

  • Receive a refund
    If you purchased your ticket(s) using a credit card, your full order (including fees) will be refunded automatically. Refunds will be processed from the concert date onwards, and may take up to 10 business days for these funds to be returned to your account. If you purchased your ticket(s) with cash, gift card or MSO Concert Cash card, please email our Box Office at boxoffice@mso.com.au
  • Request an MSO Gift Card
    You can support the MSO by converting your tickets into an MSO Gift Card (valid for 3 years). To do this, please get in touch with our Box Office via boxoffice@mso.com.au
  • Donate your ticket
    If you can no longer attend the concert, please consider making a tax-deductible donation of the value of your ticket back to the MSO, to help us keep the music going. To do this, please email boxoffice@mso.com.au prior to the concert date. We thank you for choosing to support us in this way.

Your support is important to keep the music going.

We invite you to join us on the MSO YouTube channel to enjoy free online performances, and look forward to seeing you at the concert hall in the future.