Request a Brochure
To download a copy of the Season 2020 brochure click here.
Renewing Your Subscription
In the top right corner of every page you will see a shopping cart icon with a LOGIN button next to it; click on this and you will be prompted to enter your username and password.
If you are an existing subscriber wishing to renew your subscription or purchase additional single tickets, please log in using your email address printed on the renewal form you received in the mail. If you’ve forgotten your password or have never logged in before, simply click on the Forgotten Your Password text in the login page.
Once you login, click on the renew subscriptions link to review your subscriptions and then add to your shopping cart.
Please note that in order to renew, or purchase, subscriptions online you need to have a valid email address.
If you experience any problems with your online subscription renewal process, please call the MSO Box Office.
We hope you have an enjoyable and inspiring 2019 Season with the Melbourne Symphony Orchestra.
Exchanges are available for all concert tickets and they may be exchanged for another concert in the same season. Tickets can be exchanged in two ways:
- Bring the tickets in to the MSO Box Office at least two full business days prior to the ticket’s concert date
- Mail your tickets and a written request to the MSO Box Office, GPO Box 9994, Melbourne VIC 3001. When mailing your tickets please include a note indicating which performance you would like to exchange into and ensure they are received by the Box Office at least two full business days prior to the ticket’s concert date.
Please note, exchanges cannot be processed over the phone. All tickets being exchanged must be received by the relevant Box Office at least 2 business days prior to the concert.
Melbourne Symphony Orchestra Subscribers are entitled to two fee free exchanges per subscription, per year. All exchanges thereon are charged at $5 per ticket. For any exchange where there exists a price differential between the ticket values, the price variance is payable at the time of the exchange. In all cases a $2 postage fee applies for any new tickets delivered via post.
Geelong Subscriber Exchanges
Geelong Series tickets are eligible for exchange into Melbourne concerts. To do so Geelong Series tickets must be received at least two full business days prior to the ticket’s concert date and need to be received with a written request indicating which performance you would like to exchange into, along with a cheque or money order for $3.30 per ticket. Please mail or visit:
Geelong Performing Arts Centre
50 Little Malop Street
Geelong VIC 3220
Package Ticket Exchanges
Tickets purchased as part of a package of performances will be charged at $7 per exchanged ticket, the special package ticket price will not be applicable to the concert you are exchanging into. For any exchange where there exists a price differential between the ticket values, the price variance will be payable at the time of the exchange. In all cases a $2 postage fee applies for any new tickets delivered via post.
Single Ticket Exchanges
Any ticket purchased as a single ticket (i.e. a ticket not purchased by an existing subscriber), or as part of a package can be exchanged at a cost of $15 per ticket. Where there exists a price differential between the ticket values, the price variance will be payable at the time of the exchange. In all cases a $2 postage fee applies for any new tickets delivered via post.
Subscriber Additional Tickets
Subscribers save a minimum of 10% off additional ticket purchases.
Book early for biggest savings as your subscriber discount is off current prices for single tickets and these are subject to change without notice.
Please note that for performances not presented or ticketed by the MSO we are unable to offer our usual subscriber benefits, exchanges and refunds, and the redemption of Concert Cash cards. For further information, please contact our Box Office on (03) 9929 9600.
To access your subscriber discount, log into your account online or contact the MSO Box Office.