Management Team

To contact any MSO staff member email or call 03 9626 1111 during business hours.

If you wish to visit our Box Office at 22 Fanning St, Southbank, it is open 9am to 6pm Monday to Friday, or alternatively you can phone (03) 9929 9600 during business hours.

MSO Management and Administration


Sophie Galaise Managing Director


Francie Doolan Chief Financial Officer
Miranda Crawley Director of Human Resources
Suzanne Dembo Manager Strategic Communications & Business Processes
Leonie Woolnough Financial Controller
Nathalia Andries Accountant
Grace Gao Finance Officer


Ronald Vermeulen Director of Artistic Planning
Stephen McAllan Artist Liaison
Katharine Plows Artistic Coordinator
Anthony Pasquill Associate Chorus Master

Education and Community Engagement

Michelle Hamilton Acting Director of Education and Community Engagement
Louise Godwin Pizzicato Effect Program Manager
Lucy Rash Pizzicato Effect and Operations Coordinator


Gabrielle Waters Director of Operations
Angela Bristow Orchestra Manager
Michael Stevens Assistant Orchestra Manager
James Foster Operations Manager
James Poole Production Coordinator
Steele Foster Production Assistant
Alastair McKean Orchestra Librarian
Kathryn O’Brien Assistant Librarian
Andrew Pogson Special Projects Manager
Helena Balazs Chorus Manager


Karen Soennichsen Director of Marketing
Ali Webb PR Manager
Kate Eichler Publicity and Online Engagement Coordinator
Kieran Clarke Digital Manager
James Rewell Graphic Designer
Clare Douglas Marketing Coordinator

Sales and Commercial Partnerships

Michelle Monaghan Corporate Development Manager
Claire Hayes Ticket and Database Manager
Paul Congdon Box Office Supervisor
Matt Jakowenko Customer Service Coordinator
Martin Gray Ticketing Coordinator


Judy Turner Major Gifts Manager
Rosemary Kellam Trusts and Foundations Manager